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FORMIS PRIVACY POLICY

This Privacy Policy is meant to help you understand what information we collect, why we collect it and how you can update, manage, export and delete your information.

Introduction to Formis.

Formis crafts an array of services, from healthcare management apps to IT solutions, aiding millions daily in novel interactions with the world, including platforms and integrated products in third-party applications. Our services are versatile, offering privacy management options, accessible with or without an account, and customizable to fit your privacy needs, allowing you to explore, create, manage, or simply enjoy content with the assurance of control over your personal information.

Information that Formis gathers.

We gather data to enhance the services offered to all our users. Our objective is to tailor our services precisely to your needs, from understanding fundamental aspects like your language preferences to more intricate details such as delivering the most relevant advertisements, identifying your key online connections, or curating YouTube videos that align with your interests.

We use cookies and similar tracking technologies to collect information about your use of the Services, such as the pages you visit, the links you click, and the amount of time you spend on each page. These small data files store information about your preferences and tailors your browsing experience to be richer and personalised. 

Through cookies and similar technologies

We obtain data from third parties and public sources, including analytics providers, advertising networks, and healthcare partners, as well as from publicly available sources like Companies House and the Electoral Register. Specifically for healthcare-related data, we may receive information from healthcare providers, insurance companies, or other entities you have interacted with within the healthcare ecosystem.

From third-party or publicly available sources

This includes information you provide when creating an account, submitting forms, making purchases, contacting us, or participating in other activities on the Services. This may include your name, email address, phone number, billing information, IP address, device information, and browsing history.

Things that you create or provide to us

Categories of personal information we collect.

  • Identifiers: Name, email address, postal address, phone number, account login information, social security number (only if required by law or for healthcare services).

  • Internet and Network Activity: IP address, browsing history, search queries, device information, cookie identifiers.

  • Commercial Information: Payment information, purchase history, product preferences.

  • Professional or Employment Information: If you choose to provide it, this may include your job title, department, and other work-related information.

  • Protected Health Information (PHI): If you choose to provide it, we may collect PHI such as health conditions, medical records, treatment history, or other sensitive health-related information.

Sharing your information.

Several Formis services offer the flexibility to share information with others according to your preferences. For instance, you might choose to share certain data publicly or opt for more private, restricted sharing settings. It's important to note that when you share information publicly, it could become accessible through various search engines. At Formis, we empower you with the control to manage your sharing settings while providing guidance on the implications of different sharing options.

We may share your information with law enforcement or government officials as required by law or to comply with a subpoena or court order.

Law enforcement and government officials

We may share your information with our lawyers, accountants, and other professional advisors.

Professional advisors

We may share your information with third-party service providers who help us operate the Services, such as payment processors, email service providers, and data analytics providers.

Service providers

Data security measures.

All Formis products are developed with robust security features designed to perpetually safeguard your information. Our dedication to service maintenance allows us to gather insights that help in preemptively identifying and neutralizing security threats before they impact you. Should we encounter any substantial risk, we are committed to alerting you promptly and providing guidance on how to enhance your protection.

At Formis, we are relentless in our efforts to shield both you and our systems against unauthorized access, alteration, disclosure, or destruction of information in our possession.

We conduct systematic audits, penetration testing, and vulnerability assessments at scheduled intervals and post significant system changes. These reviews aim to ensure continuous protection against emerging threats by evaluating and updating our security infrastructure and procedures accordingly.

Regular security reviews

We limit access to your personal information to authorized personnel, such as employees who require it for their job responsibilities, IT staff for data management and security, and select third-party service providers under strict contractual confidentiality obligations. Each access is logged and audited to ensure compliance and security.

Access controls

We employ communication encryption with SSL/TLS and asymmetric techniques for data transmission, alongside AES for data at rest, and MD5 hashing for integrity verification, ensuring comprehensive protection of your personal information (PII).

Encryption

Your rights regarding your information.

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate personal information we hold about you.

  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information.

  • Objection: You have the right to object to the processing of your personal information on grounds relating to your particular situation.

  • Data Portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.

Purposes for using your information.

  • To provide and improve the Services: This includes personalizing your experience, remembering your preferences, suggesting relevant forms, and troubleshooting any issues.

  • To communicate with you: We may contact you about your account, orders, service updates, or to respond to your inquiries.

  • To send you marketing and promotional communications: With your consent, we may send you emails or other communications about our products or services that we believe may be of interest to you.

  • To analyze website traffic and usage: We use your information to understand how people use the Services and to identify areas for improvement.

  • To detect and prevent fraud and security threats: We use your information to protect against unauthorized access, fraud, and other illegal activity.

  • To comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations, including those related to HIPAA.

Children's privacy.

Our Services are intended for users above the age of 16. We do not intentionally gather personal information from users under 16. If you, as a parent or guardian, become aware that your child has supplied us with their personal information, please reach out to us promptly for further action.

Data transfers.

Formis operates servers globally, meaning your information might be processed on servers situated beyond your country of residence. While data protection laws differ worldwide, some offering more comprehensive safeguards than others, we adhere uniformly to the protections outlined in our policy, irrespective of where the data is processed. We are also committed to abiding by various legal frameworks that govern data transfer.

In instances of formal written complaints, Formis engages directly with the complainant. We collaborate with relevant regulatory bodies, including local data protection authorities, to address any issues concerning your data transfer that are not resolved directly with you. Our aim is to ensure a secure, lawful, and transparent handling of your personal information.

When this policy applies.

This Privacy Policy is applicable to all services provided by Formis Health Technologies Private Limited and its affiliates, encompassing our varied health and IT services, as well as any services we offer on third-party platforms, including our advertising services. It's important to note that this Privacy Policy is not relevant for services that possess their own distinct privacy policies, which do not incorporate this Privacy Policy.

Exceptions to this privacy policy include:

  • The data handling practices of other entities and organizations that advertise our services.

  • Services provided by external companies or individuals, including products or sites they may offer integrating Formis services covered under this policy, or products or sites that appear in your search results or are linked from our services.

Changes to this policy.

At Formis, we periodically update this Privacy Policy to reflect changes in our practices or in regulatory requirements. Rest assured, any amendments will not diminish your rights without your express consent. The date of the most recent revisions will always be posted, and we will maintain accessible archives of previous versions for your perusal. For substantial modifications, we will ensure to provide a more conspicuous notice, which may include email notifications for significant changes to the Privacy Policy. Your continued use of our services following these updates implies acceptance of the revised policy terms.

Adherence to standards.

Formis is committed to upholding the highest standards of data protection and privacy, ensuring compliance with ISO 27001, HIPAA, CCPA, and regulations related to Protected Health Information (PHI). Our practices are designed to securely manage and protect sensitive information, maintaining confidentiality, integrity, and availability in line with these recognized frameworks. We regularly review and update our procedures to align with the evolving guidelines of these standards, demonstrating our dedication to regulatory compliance and safeguarding user data. Your trust is paramount, and we continually strive to meet and exceed industry requirements for data security and privacy.

Contact for resolution or queries.

Should you have inquiries or need further clarification regarding this Privacy Policy or how we handle privacy matters, please feel free to reach out to us through the contact methods outlined previously. We are here to assist and address any concerns you may have.

Legal bases for processing your information.

  • To provide and improve the Services: This includes personalizing your experience, remembering your preferences, suggesting relevant forms, and troubleshooting any issues.

  • Contract: When necessary to perform a contract with you, such as providing access to the Services or completing a purchase.

  • Legal obligation: To comply with applicable laws and regulations, such as those related to fraud prevention or reporting certain medical conditions.

  • Legitimate interests: To fulfill our legitimate interests, such as improving the Services, preventing fraud, and protecting the security of our systems. However, we will only do this when our legitimate interests are not overridden by your privacy interests.

Exercising your rights.

  • Postal Mail:HD-053, Formis Health Technologies Private Limited, WeWork BlueOne Square, Udyog Vihar Phase 4 Road, Gurugram, Haryana - 122 016, India.

  • We will respond to your request within a reasonable timeframe, usually within 30 days.